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OwlTEC Manufacturer Support Information

apple Apple
Customer Support Contact:
  • U.S. iPod, Mac and iPad technical support: (800) 275-2273
  • U.S. iPhone technical support: (800) 694-7466
Basic Warranty Information: Direct access to Apple experts, Global repair coverage, Onsite repair for desktop computers: Request that a technician come to your work site, Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple, Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider. What's covered — Mac, Your Mac computer, Included accessories such as the power adapter, Apple memory (RAM), AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule, MacBook Air SuperDrive (for MacBook Air and Mac mini only), Apple display purchased with your Mac. (varies according to purchased item)
dell Dell
Customer Support Contact:
  • Home and office technical support: (877)-293-1197
  • Software, optimization, networking, viruses or other non-hardware warranty support issues: (866)-795-5597
Basic Warranty Information: Varies depending on product.
microsoft Microsoft
Customer Support Contact: (855) 575-5142
Basic Warranty Information: Varies depending on product.
logitec Logitec
Customer Support Contact: (646) 454-3209
Basic Warranty Information: Varies depending on product.
moshi Moshi
Customer Support Contact:
Basic Warranty Information: Our limited lifetime warranty does not cover damages resulting from improper installation, accidents, abuse, misuse or improper care nor does it cover minor cosmetic damages due to normal "wear and tear" of the product. We reserve the right to make changes in design, materials and specifications without obligation to notify any individual or entity. If the product fails under normal usage, please contact us to obtain instructions on how to return the defective product to us for evaluation. Be sure to have your proof of purchase on hand; return requests cannot be processed without proof of purchase. We do not cover shipping, insurance or any import fees, duties and taxes for the returned product. If after inspection, we found the product to be defective in materials or workmanship, we will at no cost repair or replace the defective product with the same or comparable product on a "best-effort" basis. This warranty does not cover incidental or consequential damages such as damage to or loss of directly or indirectly caused by the product. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or country to country.
skullcandy Skullcandy
Customer Support Contact: (888) 697 – 5855
Basic Warranty Information: Aggressive Listening Discount: If your headphones broke because of a crazy crash on the mountain, a violent head-banging session, or any other reason that is not classified as a product defect—we have your back! We will hook you up with 50% of the retail value in the form of a coupon code.
Defective Product Replacement: The item broke for no good reason, aka a manufacturing defect. Tell us what happened and we will set you up with 100% of the retail value in the form of a coupon code. Manufacturing defects generally appear within the first year of ownership.
urbanears Urbanears
Customer Support Contact: or
Basic Warranty Information: We offer a one (1) full year limited Premium replacement warranty, from purchase date, against manufacturer defects on each headphone we sell.
beats Beats by Dr. Dre
Customer Support Contact: (877) 800-8989
Basic Warranty Information: If a Product contained a Product Defect when You bought it from an Authorized Dealer and Monster receives a Formal Warranty Claim from You within two (2) months after You discover such Product Defect (or should have discovered it, if such Product Defect was obvious) and before the end of the Warranty Period for Product Defects applicable to the affected Product, then Monster will provide You with one of the following remedies: Monster will (1) repair or, at Monster's sole discretion, replace the Product, or (2) refund to You the purchase price You paid to the Authorized Dealer for the affected Product if repair or replacement is not commercially practicable or cannot be timely made.
otterbox OtterBox
Customer Support Contact: (855) 688-7269
Basic Warranty Information: Otter Products, LLC and its affiliated companies worldwide ("OtterBox") warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the "Warranty Period"). OtterBox does not warrant, and is not responsible for, any smart phone or other device made by anyone other than OtterBox. If a material or workmanship defect arises with regard to any OtterBox product, and a valid claim is received within the Warranty Period, OtterBox will (i) repair the OtterBox product using new or refurbished parts or (ii) replace the OtterBox product with a new or refurbished OtterBox product. For purposes of this limited warranty, "refurbished" means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies.
speck Speck
Customer Support Contact: (888) 872-4445
Basic Warranty Information: Speck Products ("Speck") warrants that this product (the "Product") will be free from defects in workmanship and materials under normal use for a period of one year from the original purchase date ("Limited Warranty Period").
marley House of Marley
Customer Support Contact: (888) 251-1076
Basic Warranty Information: The House of Marley sells its products with the intent that they are free of defects in manufacture and workmanship for a period of two years from the date of original purchase, except as noted below. The House of Marley warrants that its products will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to Retailers. This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products, including but not limited to sale of such products on Internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified, without the prior express and written consent of The House of Marley.
lacie LaCie
Customer Support Contact: (503) 844-4500
Basic Warranty Information: Varies depending on product.
buffalo Buffalo
Customer Support Contact: (866) 752-6210
Basic Warranty Information: Buffalo Technology (USA), Inc. (Buffalo) warrants its products, specified below, are free from defects in material and workmanship under normal use, for the designated warranty period specified below. Subject to the conditions and limitations set forth below, Buffalo will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. The warranty becomes effective from the date of shipment. In the event this product is found to be defective within the warranty period, Buffalo will, at its discretion, repair or replace the defective product.
altec Altec Lansing
Customer Support Contact: (800) 258-3288
Basic Warranty Information: Altec Lansing warrants that its products shall be free from defects in materials or workmanship, with the exceptions stated on their website. This warranty runs for 1 year from the date of purchase. Product must be registered on our website within 30 days from date of purchase.
audio Audio-Technica
Customer Support Contact: (330) 686-2600
Customer Support Email:
Basic Warranty Information: Varies depending on product.
jvc JVC
Customer Support Contact: (800) 252-5722
Basic Warranty Information: Varies depending on product.
genius Genius
Customer Support Contact: (305) 468-9250
Customer Support Email:
Basic Warranty Information: Varies depending on product.